Guided Access empowers you to manage iPhone access, but in case it malfunctions, adhere to these troubleshooting measures.
“Guided Access serves as a means to restrict the content a user can reach on your device, offering an invaluable feature in iOS for safeguarding your privacy, such as when lending your iPhone to a friend.
But what steps should you take when someone can still access additional content on your iPhone despite enabling Guided Access? Or if the triple-click shortcut for Guided Access isn’t functioning, and pressing the button merely turns off your iPhone screen?
Let’s explore various solutions to address the issues when Guided Access on your iPhone is not functioning as expected.”
1. Examine Your Guided Access Configuration
Before jumping to the conclusion that Guided Access is malfunctioning, it’s advisable to begin by inspecting your existing configuration. If you can still activate Guided Access by triple-clicking your Home or Side button, do so, and then triple-click once more to access the Options menu and review your personalized settings.
For instance, if the “Touch” option is enabled, this is the reason others can interact with the content within your currently open app. To address this issue, deactivate the “Touch” option.
If you wish to prevent users from typing, simply disable the “Software Keyboards” option. Likewise, to ensure a Guided Access session doesn’t conclude automatically, turn off the “Time Limit” setting.
2. Deactivate Guided Access and Reactivate It
If you’re encountering difficulties with the Guided Access triple-click feature, the initial method may not be relevant in your case. In such situations, navigate to Settings > Accessibility > Guided Access. Disable Guided Access and then re-enable it.
This straightforward approach is often effective for addressing the triple-click issue, which could be a sporadic glitch. Afterward, proceed to your desired app, triple-click your Home or Side button as usual, and Guided Access should resume functioning as expected.
3. Reboot Your iPhone
The following step involves performing a soft reset on your iPhone, which is commonly referred to as a force restart. Restarting your smartphone is a tried-and-true solution for addressing many issues, making it a primary option for resolving technical problems like this.
4. Ensure Your iPhone Is Up-to-Date
iOS updates frequently include bug fixes and enhancements to enhance performance. Consequently, you can address the Guided Access issue on your iPhone by confirming that your iOS is running the most recent version.
Navigate to Settings > General > Software Update to verify if there’s an update accessible for your device.
5. Roll Back Your iPhone to a Previous iOS Version
If you’ve just realized that Guided Access isn’t functioning correctly following a recent iOS update, the problem might be related to the update itself. Ironically, new updates can sometimes introduce unforeseen issues.
Hence, if you consider Guided Access a crucial feature, such as when you regularly employ it to restrict your child’s phone or tablet usage, you have the option to revert to a previous iOS version as a means of resolving the problem.
6. Restore All iPhone Settings to Default
If Guided Access on your iPhone remains non-functional, the final recourse is to perform a reset of all settings on your device. Navigate to Settings > General > Transfer or Reset iPhone > Reset > Reset All Settings.
This action will revert all settings on your iPhone to their default configurations. By following the provided instructions meticulously and selecting the appropriate buttons, you can ensure that no data will be deleted from
your iPhone.
Restore Proper Functionality to Guided Access on Your iPhone
The practicality of Guided Access simplifies the process of managing the content accessible to users when they use your device.
When encountering issues with Guided Access, the first step should be verifying that your settings have been customized accurately. However, if the problem is associated with the Guided Access triple-click feature, attempt the other solutions, and this functionality should be restored on your iPhone.